FAQs

Emergency Cases

Please feel welcome to contact our friendly reception staff with any general or medical enquiry call us.

0709668888

Operating Hours

Monday – Friday.       : 24 Hours
Weekends.                : 24Hrs
Public Holidays        : 24Hrs

We help create a care plan that addresses your specific condition and we are here to answer all of your questions & acknowledge your concerns. Today the hospital is a renowned institution, not only providing outstanding care and treatment, but improving the outcomes.

Where are you located?
We have branches in Nairobi and Kiambu Counties; Pangani, Kiambu, Umoja, and Kasarani Sportsview.
To view our locations; https://radianthospitals.org/our-branches/
What are your Operating hours?
Our Branches are open 24/7.
What types of medical services do you provide?
RGH offers a comprehensive range of services, including outpatient clinics, inpatient clinics, and specialized clinics.
Click here, to learn more about our services; https://radianthospitals.org/medical-services/
How do I book an appointment?
To book an appointment, please call us at 0709668888
What form of payments do you accept?
We accept both cash and all major insurances.
Do I need a referral from my General Doctor to see a consultant?
You can book an appointment without a referral. However, you might consider seeing a General Doctor to guide you to the right type of specialist for your needs.
I need confirmation or information about my appointment
If you have a query about your appointment, please call us on 0709668888
Does Radiant Hospital offer Ambulance and Emergency care?
Yes, we do. Our Ambulance and Emergency team operates 24/7 to provide emergency services to patients with serious illnesses or injuries requiring immediate attention.
Ambulance number: 0725532000
How much will consultation and treatment cost?
Consultation fees vary from one service to another. Each treatment plan is also different.
What types of inpatient rooms are available?
We have both General and Private Wards available.
What are your visiting hours?
Our Visiting Hours:
Morning: 6:00AM - 7:30AM
Afternoon: 12:00 PM - 2:00 PM
Evening: 4:00 PM - 6:30 PM
Kindly note that children below 12 years are not allowed in the wards.
I would like to work with you.
To submit your application, use this link: careers.radianthospitals.org
The HR department shall contact you should there be a position that matches your qualifications
What should I do if I have further inquiries?
Contacting our Call Center on 0709668888
Sending a WhatsApp message on 0736590494
Sending an email to info@radianthospitals.org
How do I raise a concern or make a formal complaint?
We take your satisfaction seriously and we regularly review feedback to make sure your experience is constantly improving.
You can find more information on our process for handling complaints at https://t.ly/9sRK