Joyce Njaro
Joyce Njarо is a dynamic healthcare operations and administrative professional with over 10 years of experience in optimizing healthcare processes and driving revenue growth. She has a proven track record in streamlining operations, enhancing patient satisfaction, and ensuring compliance with regulatory standards.
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Biography
Joyce Njarо is a dynamic healthcare operations and administrative professional with over 10 years of experience in optimizing healthcare processes and driving revenue growth. She has a proven track record in streamlining operations, enhancing patient satisfaction, and ensuring compliance with regulatory standards.
Joyce excels in clinical operations management, quality assurance, policy development, and strategic planning, with a focus on operational efficiency and project management. As the COO at RGH, Joyce oversees the 350-bed facilities managing hospital operations, financial planning, and team recruitment. She has been instrumental in driving cost optimization, enhancing operational workflows, and improving organizational profitability.
She holds a Bachelor of Science in Medical Laboratory from Kenya Methodist University and she is currently pursuing a Master’s in Health Systems Management. Joyce is a registered member of the Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB) and has received various certifications in healthcare management.